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Helping customers help themselves with Onset's Knowledge Base—a self-service resource to improve your user experience. With a variety of white papers, application stories, technical notes, and Onset Forum postings, we have everything to help you with our products – both pre- and post-purchase.
Repairs and Warranty - Many of the HOBO Data Loggers can be repaired and serviced here in Australia without timely delays sending them back to USA for servicing, we also handle all warranty claims locally so you can get back to happy logging ASAP.
Battery Replacement Service - We have been trained and certified by Onset for Battery Replacement and Servicing of U20, U20L, U24 Underwater Data Loggers and we offer a fast turn around for these.
Calibration Service - Calibration certification is a common requirement for any measuring instrument these days. Our calibration lab in Melbourne is capable of most calibrations on Data Loggers and NATA Traceable certificates are supplied.
We have been the Official Australian Distributors for Onset since the early 1990's, so:
One of our core goals is to build trust and loyalty with each of our customers. We understand you have choices when it comes to purchasing data loggers and product software, and it is our belief that our reliable, cost-effective products, combined with world-class product support, is what sets us apart.
Yours Sincerley
HOBO Data Loggers Australia